About us

Just Magnotherapy Plus is a UK-based family business. We have been trading on the Internet since 1996 when we began selling just magnotherapy products. Over the years we have extended our range and developed one of the most comprehensive groups of health and fitness websites in the UK. We have a holistic approach to health, wellbeing and fitness which is reflected in our websites:

Contact details

Just Magnotherapy Plus
19 Lowcroft
Woodthorpe
Nottingham NG5 4JR
England / United Kingdom

Tel/Fax: 0115 920 2810 (outside of the UK +44 115 920 2810)

Emails:
info@justmagnotherapy.com
info@kettlebells.co.uk

Payments

UK and European Community Orders
Online orders can be placed using our secure shopping cart Click on the "ADD TO BASKET" buttons on the product pages. Checkout payments are processed by Paypal - you do NOT need a Paypal account.

For telephone orders call us with a debit/credit card on 0115 920 2810 (+44 115 920 2810 from outside the UK). We take all major credit and debit cards (except American Express). We do not store credit card details nor do we share customer details with any 3rd parties

Orders can be sent by by post to the address above. We accept cheques or postal orders payable to Just Magnotherapy Plus please add a £1.00 handling fee to cheques and postal orders below £50.00.

Prices
Our prices are in British Pounds Sterling. The prices shown on our websites include the current rate of VAT (sales tax). We do not charge VAT to customers who are not in the European Community, they are responsible for paying import taxes and import duties when goods arrive in their country.

Delivery

We endeavour to dispatch orders within 1 to 5 working days following receipt of order.

Orders below 1kg are normally despatched by Royal mail.

Orders heavier than 1kg will normally be delivered by courier and will require a signature on delivery. PLEASE NOTE: Deliveries are Monday to Friday and couriers will not leave goods without a signature.

Scottish Highlands: Scottish Highland postcodes are: IV, KA27-28, KW, PA20-88, PH19-44, PH49-50.

Courier transit times after dispatch within the UK is normally 1 to 2 working days (Scotland may take an extra day). International transit times vary according to destination. Where international shipping is not offered on the product page, please request a shipping quotation.

Incorrect Addresses:
It is the customer's obligation to enter the correct delivery address details at the time of ordering. If the wrong address is entered and goods are delivered to the wrong address, we will not issue a refund or send replacement goods. If your package is returned to us should you enter the wrong address, we are not obliged to re-send the order at our expense. Please reduce the risk of this happening by entering your full and complete postal address. If you make a mistake and enter the wrong details, please contact us immediately.

Items returned due to non delivery
If an order is returned to us as a result of either an incorrect address, a customer's refusal to accept the delivery or failure to acknowledge cards left by delivery companies, the customer will be responsible for the delivery costs incurred. We will issue a refund for the goods less all delivery costs.

Returns

We have a 30 day returns policy on magnetic products. Return in the delivered condition (ie unworn) in original packaging for exchange or refund. Customers are responsible for the return shipping cost unless they have been sent wrong or faulty goods.

On other products, customers have 7 days from receipt to change their mind and return goods at their cost in the original packaging. Once products have been used, they cannot be returned.

We reserve the right to charge a suitable handling charge if items are returned in an unsaleable condition.

Please Note: the cost of outgoing postage/shipping & packaging will be deducted from the refund .

We reserve the right to charge postage/shipping for re-delivery of orders.

If products are received damaged, we must be notified in writing within 7 days from receipt.

Product Specifications
We reserve the right to change product specifications and prices without notice.

Product Guarantees
Product guarantees are for fair wear and tear, we reserve the right to refuse goods that have been used inappropriately, abused or mistreated. Please notify us in writing if there is a problem with a product within the guarantee period. Please provide a proof of purchase, product guarantees are only valid for the original buyer, they do not apply for goods passed on to third parties.

Privacy Policy

We do not disclose our customer information to any third parties. We do not store credit card details.

Disclaimer

Whilst we supply products that are acknowledged and endorsed by medical professionals, we make no claim that any products will prevent or cure any specific condition or ailment. Under UK law only a physician may 'treat' illness and disease with a medical origin. The information on our website(s) is for information purposes only.

Safety

Consult your physician before beginning any physical training program or using any new physical training equipment. Do not perform exercises that cause injury or irritation to a pre-existing injury or medical condition.

E & O E